The room was clean and the bathroom nicely done in tile with a walk-in shower large enough for a party. I just attended a two day conference in this casino resort and can honestly say that it is one of the better venues for this type of affair. If you are a Bride who wants an amazing wedding without any worries, do not have it here.

The Turning Stone has not acknowledged any mistakes and have decided to side with the unfriendly staff.

To top it all off I have yet to receive an apology, when I finally got in touch with a supervisor it took over 2 weeks and I was promised a small deduction that was rather embarrassing. I was also over charged for my Friday night room. No one checked to make sure we were happy. When I confronted the sales coordinator she ran off crying and never heard from again. I even have a professional picture of the cupcake display proving it wasn't what we ordered. after our tasting and emails clearly requesting what my husband & I wanted, we ended up with what they wanted to make. Best is yet to come, my wedding cupcakes. The list continues.Sushi-prepared the way they wanted it not the way we requested and when I complained they never tried to remake it. When my husband approached the supervisor he was very rude. Next.due to an outside alcohol vendor being brought in by the Turning Stone we had requested and paid more money for particular wines we were in shocked to find out they were never given the proper order. Not only I get insulted but so did many of my guests and family. I had to rearrange my tables at midnight and then send a following email to the sales coordinator I asked for no pork at my wedding due to religous reasons and peperoni surrounded my cheese display. Where do I begin: I was given the okay to check my banquet room the night before the event to make sure all was in order, I had left charts for the sales team to make sure guests, place cards, favors and centerpieces were in the correct place.well, not so much. Staff was unfriendly and poorly trained from the spa to the banquet staff. My experience as the Bride was an affair not to be remembered.

Buffet turning stone casino